FAQ 

​How Do I Book a Quote?​

The easiest way to book a quote is to call us on 5147 1717, if that doesn't suit you we also have the option of contacting us through our Facebook page or emailing us at info@thesecuritydoorco.com



 

How Long Will My Job Take To Install?

Generally our lead times are 2 - 3 weeks (We build everything in our own factory) However during the summer months order can take 3 - 4 weeks to be built. We will advise you of lead time when your deposit is paid.

**Please Note our Decowood products can take 6 - 8 weeks**



 

Payment Options?

We accept Credit Card (No Amex or Diners) Eft Pos, Cash or Direct Deposit, or we have Zip and Humm for purchases over $1000 for further information on these options please call us on 5147 1717. 



 

I'm Not Happy with My Job...

If you are not happy with your job please call us on 5147 1717 straight away as will stand by our product and we want you to be happy, We will answer your phone call and make arrangements to get it fixed as soon as possible.

Can I Order Online

Yes, you can order online - go to the Shop tab... however this is currently under construction but call us on 5147 1717 to order anything...